Autodesk Marketing has put together a "satisfaction survey" for SolidWorks users to tell Autodesk how much they dislike using the former #1 3D MCAD software. (Thanks to Jim for the lead.)
- Has SolidWorks ever corrupted your files?
- Do you think SolidWorks spends enough time testing their software before they release it?
- What is your biggest frustration with SolidWorks in terms of product quality and performance?
Note that competitors to Autodesk have also run similar "polls" that ask negative questions about AutoCAD and other products. The problem with such polls, of course, is that pro-users will flood them with positive responses, leaving the competitor with fewer negative results than they hope for. After answering the questions, you get to see most (not all) of the results. (I added updated results on 4 Jan in boldface):
- 25% (11%) of users find SolidWorks software slow when working with large assemblies.
- 18% (9%) find that SolidWorks crashes too often.
- 17% (9%) have experienced data loss when importing and exporting DWG file to or from SolidWorks.
- 15% (7%) have had SolidWorks corrupt files.
- 71% (20%) think SolidWorks does not spend enough time testing their software before they release it.
- 21% (9%) rely on AutoCAD or DWG-based products to finish some drawings.
- The average number of hours spent dealing with SolidWorks problems: 161.0 (6,169,750.79)
The responses to the last questions (biggest frustration) are not listed. Also missing: the total number of responses. And, we don't know the number of faked responses, such as the ones I entered just to see the results.
Autodesk Marketing is advertising the poll through Google ads, using pitches such as:
* "SolidWorks User Concerns: Join other users in sharing frustrations about SolidWorks."
* "Software Quality Survey: Share your experiences with SolidWorks software."
It is clear to me that SolidWorks and Inventor users are battling it out. Lots of SolidWorks users can create low percentages, but they are unable to bias the survey on the "Hours" question, because Inventor users can enter huge numbers, like 10,000,000, against which numbers like 0 are powerless.
Hmm... Just checked the poll and the number of hours are down to 4. Maybe 0 isn't so powerless after all! Actally, I think that so many hours have been entered that the integer-based math of the Web site has looped around.